Privacy Policy
Last updated: 03 June 2026
Dringo ("we", "us", "our") operates the website dringo.org and associated mobile applications (the "Service"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use the Service.
1. Information We Collect
1.1 Information You Provide
- Account data — name, email address, password, profile photo, and bio when you register.
- Tutor data — qualifications, hourly rate, availability, and identification documents if you apply to become a tutor.
- Payment data — processed securely by Stripe. We do not store your full card number.
- Content — posts, comments, messages, audio recordings, and reviews you create on the platform.
1.2 Information Collected Automatically
- Device type, browser, IP address, and operating system.
- Pages visited, time spent, and actions taken within the Service.
- Cookies and similar technologies for authentication and analytics.
1.3 Information From Third Parties
- If you sign in with Google or Facebook, we receive your name, email, and profile picture as permitted by your social-account settings.
2. How We Use Your Information
- Provide, maintain, and improve the Service.
- Connect learners with tutors and facilitate lesson bookings.
- Process payments and prevent fraud.
- Send transactional emails (booking confirmations, password resets) via SendGrid.
- Personalise your experience (e.g. recommended tutors, gamification features).
- Monitor usage patterns and enforce our terms.
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers — Stripe (payments), SendGrid (email), DigitalOcean (hosting and storage), Google (AI features).
- Other users — your public profile, posts, and reviews are visible to other registered users.
- Legal obligations — if required by law, regulation, or legal process.
4. Data Retention
We retain your account data for as long as your account is active. You may delete your account at any time by contacting us, after which we will remove your personal data within 30 days, except where retention is required by law.
5. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookies via your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, email us at [email protected].
7. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe a child has provided us data, please contact us and we will delete it promptly.
8. Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.
9. International Transfers
Your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data-protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]